The 20 most beloved restaurant chains in the US, according to Yelp

3 days ago 11

in n out burgers in a tray

Yelp ranked the most popular restaurant chains in the country according to customer reviews. Kit Leong/Shutterstock
  • Yelp ranked the most beloved chains in the country according to customer reviews and search volume.
  • Popular chains, such as Dave's Hot Chicken, In-N-Out, and Texas Roadhouse, topped the list.
  • Lesser-known chains, such as First Watch and bb.q chicken, also ranked highly.

A new ranking of the most popular restaurant chains in the US reveals that both iconic spots and lesser-known favorites are winning over customers.

Yelp ranked the most beloved restaurant chains in the country based on a variety of factors, including average rating, customer reviews, repeat page views, and search volume.

The list, which was released on Tuesday, featured well-known national chains like In-N-Out, Olive Garden, and Chili's, as well as some hot up-and-comers like Dave's Hot Chicken and bb.q Chicken.

Here are the 20 most beloved restaurant chains in America, according to Yelp.

20. Shake Shack

Image shows a Shake Shack tray with two drinks, two burgers, and two baskets of crinkle cut fries.

Shake Shack. Richard Levine/Getty Images

Percent of reviews that were four or five stars: 48%

Number of locations (2024): 373

19. Jet's Pizza

Jet's Pizza

Jet's Pizza. Jet's Pizza/Yelp

Percent of reviews that were four or five stars: 69%

Number of locations (2024): 450

18. Sweetgreen

The Fish Taco warm bowl at Sweetgreen.

Sweetgreen. Nancy Luna/Business Insider

Percent of reviews that were four or five stars: 51%

Number of locations (2024): 246

17. Habit Burger & Grill

Habit burger grill outside

Habit Burger & Grill. Irene Jiang/Business Insider

Percent of reviews that were four or five stars: 49%

Number of locations (2024): 377

16. Outback Steakhouse

outback steakhouse full meal

Outback Steakhouse. Irene Jiang/Business Insider

Percent of reviews that were four or five stars: 51%

Number of locations (2024): 675

15. Chili's

 Chili's Big Smasher burger

Chili's Big Smasher burger. Erin McDowell/Business Insider

Percent of reviews that were four or five stars: 51%

Number of locations (2024): 1,209

14. P.F. Chang's

P.F. Chang's restaurant

P.F. Chang's. John Greim/LightRocket/Getty Images

Percent of reviews that were four or five stars: 50%

Number of locations (2024): 221

13. The Cheesecake Factory

The Cheesecake Factory in Queens, New York.

The Cheesecake Factory. SOPA Images/Getty Images

Percent of reviews that were four or five stars: 48%

Number of locations (2024): 215

12. Denny's

Denny's.

Denny's. Shutterstock

Percent of reviews that were four or five stars: 64%

Number of locations (2024): 1,334

11. Blaze Pizza

Assembly Line Format blaze pizza

Blaze Pizza. Blaze Pizza

Percent of reviews that were four or five stars: 63%

Number of locations (2024): 265

10. LongHorn Steakhouse

The exterior of a Longhorn steakhouse.

LongHorn Steakhouse. Jonathan Weiss/Shutterstock

Percent of reviews that were four or five stars: 57%

Number of locations (2024): 594

9. Carrabba's Italian Grill

Carrabba's Italian Grill

Carrabba's Italian Grill. Ken Wolter/Shutterstock

Percent of reviews that were four or five stars: 59%

Number of locations (2024): 210

8. Olive Garden

Sign outside an Olive Garden restaurant

Olive Garden. Getty Images

Percent of reviews that were four or five stars: 58%

Number of locations (2024): 923

7. Mountain Mike's Pizza

Mountain Mike's Pizza

Mountain Mike's Pizza. Mountain Mike's Pizza/Yelp

Percent of reviews that were four or five stars: 63%

Number of locations (2024): 299

6. Texas Roadhouse

Texas Roadhouse

Texas Roadhouse. Paul Weaver/SOPA Images/LightRocket/Getty Images

Percent of reviews that were four or five stars: 57%

Number of locations (2024): 664

5. BJ's Restaurants

BJ's Restaurants

BJ's Restaurants. Michael Vi/Shutterstock

Percent of reviews that were four or five stars: 60%

Number of locations (2024): 218

4. In-N-Out Burger

An In-N-Out Burger sign.

In-N-Out Burger. Photo by Alex Tai/SOPA Images/LightRocket via Getty Images

Percent of reviews that were four or five stars: 66%

Number of locations (2024): 415

3. First Watch

First Watch breakfast food

First Watch. First Watch

Percent of reviews that were four or five stars: 73%

Number of locations (2024): 572

2. bb.q Chicken

bb.q chicken sign inside a restaurant

bb.q Chicken. The Image Party/Shutterstock

Percent of reviews that were four or five stars: 71%

Number of locations (2024): 208

1. Dave's Hot Chicken

Dave's Hot Chicken debuts a fried cauliflower sandwich.

Dave's Hot Chicken was the most beloved brand in the restaurants category and overall. Nancy Luna/Business Insider

Percent of reviews that were four or five stars: 71%

Number of locations (2024): 245

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